Frequently Asked Questions

Yes! Many of our containers are reusable for several seasons and made from recyclable materials. Specific recycle codes are noted in our catalog.

Many of our products are manufactured in the USA, and we source globally to ensure the best quality and innovation in growing systems.

Our products are trusted by growers, reforestation programs, government agencies, universities, research facilities, and nurseries worldwide.

Stuewe & Sons specializes in nursery containers and supplies for tree seedling production, reforestation, and plant propagation. Our products support a wide range of uses including reforestation, native plants, hardwood seedlings, fruit and nut trees, citrus, grapevines, and more.

Yes, we offer Net 30 terms to customers with approved credit. Contact us to apply.

We accept MasterCard, VISA, American Express, Discover, checks, ACH transfers, wire transfers, and Net 30 terms (on approved credit).

We welcome orders from both individuals and organizations. No order is too small!

Orders can be placed directly through our website at https://www.stuewe.com, or by calling us at 1-800-553-5331.

Yes, tracking information is emailed to you once your order ships.

Yes! We ship to Canada, Puerto Rico, Guam, and other U.S. territories through our regular ordering system. All other international destinations, please use our International Shipping Request Form.

We ship via UPS, USPS, truckload, rail, air, and ocean container. We work to find the best freight rate for your needs.

Most in-stock items ship within 2–3 business days.

Shipping is one of the most common concerns we hear. Many of our products are large and bulky, which affects how carriers calculate rates. Even lightweight items like trays and inserts often require oversized packaging, leading to higher costs due to dimensional weight. Shipping charges also vary based on the distance from our Oregon warehouse.

For larger orders, we can often ship on a pallet, which may reduce the overall shipping cost per item and provide better value. We’re always happy to help review your options and find the most cost-effective shipping method for your needs.

Start by washing used containers thoroughly to remove old media, roots, and debris—preferably with a pressure washer. Then disinfect them using one of the following methods:

• Hot Water Soak:
  • For hard plastic: Soak at 165–185°F (75–85°C) for 15–30 seconds.
  • For Styrofoam: Soak at the same temperature for 30–90 seconds.
• Bleach Solution: A 10% household bleach solution (1 part bleach to 9 parts water) can be used as an alternative for sterilization. Rinse thoroughly after use.

Avoid prolonged exposure or very hot water, which can damage containers. Many nurseries use dip tanks for efficient cleaning.

Used containers are not cleaned before resale and sold in as-is condition and may contain soil, media residue, chips, or cracks.

We may buy back used containers originally sold by Stuewe & Sons. Pricing depends on the item’s condition, quantity, and your location. Please contact us directly to inquire.

Used containers are not accepted for return under our standard return policy. However, we may be able accommodate you with our buy-back program. Please contact us to discuss.

Please review our criteria for requesting returns/refunds:

• Return within 30 days from date of delivery for a full product refund, as long as the product is unused and not damaged. You will pay the original shipping and return shipping.
• Items returned after 30 days, if unused and free of damage, may be returned for a product refund but will be subject to a 20% restocking fee.
• If you receive the wrong products due to our error, we will cover return shipping and refund or replace the item at no cost to you.

Our online catalog includes detailed specs and usage guidance to help you choose the right product. You can also enter the plant species you’re growing into the website’s search bar to view recommended container options. For additional help, submit a question through our contact form at https://www.stuewe.com/contact.

Yes. For most products, bulk and pallet pricing will be reflected automatically in your cart as you add items. For large or complex orders, a manual quote will be generated during the checkout process.

Yes, most container types can be ordered in quantities smaller than a full case.

We encourage you to use our contact form at https://www.stuewe.com/contact. Our team will respond promptly.

To receive a quote, simply add your desired items to your cart at https://www.stuewe.com. If your order requires special freight handling or exceeds standard shipping thresholds, our team will provide a manual quote before finalizing the order.